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Frequently
Asked Questions
What exactly does MING Keylogger do when installed on a PC connected to a LAN?
MING Keylogger using NIS enables the network card's promiscuous mode and captures network traffic on the
computer. Then it filters Ethernet packets
and parses them to reconstruct instant message (AOL,
MSN, Yahoo, ICQ), email, http sessions. At the same
time, it can capture keystrokes and screenshots. After that
MING Keylogger can log keystrokes, instant messages, mails and so on.
What is the impact on my network?
As a passive listener, there is no impact on the network, or on the time to deliver the messages to the recipient.
What is the difference between the trial version and the licensed version?
The major difference is
that the trial version will expire and cease to function
10 days after
installation. The trial version displays only first 10 messages of
each conversation.
Why I capture noting?
When you start to capture messages, you must select an adapter for capture packet. Your can try every adapter, until find
today's packets number go up in the state bar if any people using
instant messenger in time.
How about the Privacy
& Stealthy?
MING Keylogger is completely invisible.
You can configure it not to be listed in Task Manager
and to Hide its folder.
You can also configure it not to be listed in Windows
Task Bar, System Tray, MSConfig (Startup entry),
Uninstall list (Add/Remove programs) And start menu.
How are the records stored?
All records are stored in a local database (included). You can analyze the data based on the participants, time or date, or you can scan the conversations for keywords.
No adapter can be finding in the software, how can I do?
Please download WinPcap 4.0.2 at http://www.winpcap.org/install/default.htm
Can I use my computer to monitor other computers? In other words, can I monitor other PCs remotely?
No, it can't. If you want to monitor other computers
on the LAN, please try our other product, like MING
Network Monitor.
Does MING Keylogger contain any advertising
or spyware?
No.
Does MING Keylogger support Vista?
No.
Does MING Keylogger Webmail (i.e. hotmail)?
No, It can only monitor SMTP/POP3 mails in this
version.
What does IntelliSnap technology in
screenshot means?
It means that capturing screenshot is based on user
action, like mouse event or keystroke event. Screenshot
loging completes all textual logging features by
bringing you the visual picture of your computer just
like you installed automatic surveillance camera.
Why it can not display QQ messages?
Yes, it can not capture QQ's message now. Because QQ's messages is encrypted.
I have purchase the license, how to register
my software?
Please go to Help->About->License->Register,
and input the serial number.
I have more questions - what should I do?
Please send your questions to support@mingsoft.com.
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